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• eXtyles is installed, but is not showing up in Word

  Solutions are listed in order of likely effectiveness. Please check your eXt...

• Should my standards organization choose STS or DITA?

  A common query from standards organizations is whether DITA or STS is a more...

• Should my standards organization choose ISO STS or NISO STS?

  We hear several related questions from national standards bodies (NSBs), sta...

• How do I paste my references into Edifix?

  The most foolproof method is to use CTRL-V (Mac: ⌘-V) to paste your referenc...

• Why is PubMed linking taking so long to complete?

  Note: This FAQ applies only to eXtyles customers with PubMed Linking & C...

• Slow application performance in Word 2013 and 2016

  Issue: Recently, an eXtyles customer reported to our support team that eXtyl...

• Paragraph styling menu hotkeys are missing in Word 2013 and 2016

  Issue: The hot keys (or shortcut keys) on the eXtyles Style Palette do not a...

• Why did Edifix do that?! I thought we were friends!

  The patented algorithms Edifix uses to format, correct, and link your refere...

• How does Edifix handle references that include URLs?

   How Edifix handles references that include URLs depends on other factors in...

• Which version of MathType should I use with eXtyles?

  MathType 7.x is not yet certified for use with eXtyles, as a result of issue...